*Participants are required to bring their own laptops for the WhatsApp Business Platform account setup session, guided by our local support team.
ABOUT THE SESSION
Master WhatsApp Business Tools with Seampify — empowering Malaysian SMEs to communicate smarter, save time, reduce costs, and deliver a more professional customer experience through simple tools & smart automation on the official WhatsApp Business Platform.
WHAT YOU WILL LEARN
1. Getting to Know WhatsApp Business Tools: Make Your Business Look Professional
Handle more customers efficiently and appear more professional — without hiring extra staff.
- Learn about catalogs, labels, business profiles, and quick replies
- How these tools help you organize chats and answer customers faster
- What automation means (in simple terms)
- How greeting messages, auto-replies, and chatbots save time
- Live Demo: How to set up an automatic “Thank You” or “We’ll get back to you soon” message
- Broadcast promotions, reminders, and updates to large audiences
- Keep messages personalized while reaching more people
- Learn Meta’s best practices for approved broadcast templates
- How teams can manage one WhatsApp number together
- Assigning messages, adding notes, and tracking replies
- Simple ways to keep all your chats organized and clear
- What “Meta Verified” means and why customers trust it
- How verified business profiles look more official and attract more replies
- Steps to prepare your account for verification
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